bbb44 Privacy Policy — Your Data, Protected

Our Privacy Principles

Six core principles underpin how bbb44 handles all player data. These apply to every piece of information you share with us, from registration through to account closure.

1. Who We Are and Scope of This Policy

This Privacy Policy applies to bbb44, the online casino and sports betting platform operated at bbb44.vip. References to "bbb44", "we", "us" or "our" throughout this document refer to the operator of the bbb44 platform. This policy applies to all players who register an account, use any part of the bbb44 platform, or interact with bbb44 through any other channel including customer support.

This Privacy Policy covers data collected through bbb44.vip and any related mobile or web-based interfaces operated by bbb44. It does not cover third-party websites or services that may be linked to or from the bbb44 platform. bbb44 is not responsible for the privacy practices of third-party providers, including game studios, payment processors, or other linked services, and encourages players to review those parties' own privacy policies before sharing personal information with them.

2. Personal Data We Collect

bbb44 collects personal data through different channels: information you provide directly when you register or use the platform, information generated automatically through your activity on the platform, and in limited cases, information received from third-party verification and payment providers. The categories of data we collect include:

• Identity data: full name, date of birth, national ID or passport number (collected during KYC verification).
• Contact data: mobile phone number, email address, and where provided, a residential address for verification purposes.
• Financial data: deposit and withdrawal transaction records, payment method identifiers (e.g. bKash wallet number, Nagad number), and account balance history. We do not store full payment card numbers.
• Technical data: IP address, device type and operating system, browser type and version, session duration and timestamps, and approximate geolocation data derived from IP address.
• Usage data: betting history, game play records, bonus claims and redemptions, and customer support interactions.

3. How We Use Your Personal Data

bbb44 processes personal data only for the following lawful purposes. We do not use personal data for any purpose not listed here without first obtaining your explicit consent:

• Account management: creating and maintaining your player account, processing registrations, verifying your identity in accordance with our KYC obligations, and managing account security.
• Transaction processing: facilitating deposits and withdrawals through your chosen payment method (bKash, Nagad, Rocket, or other supported methods), and maintaining accurate financial records.
• Legal compliance: meeting our obligations under applicable anti-money laundering regulations, fraud prevention requirements, and any other statutory obligations that require us to retain or process personal data.
• Service improvement and communications: analysing aggregated usage patterns to improve the bbb44 platform, sending you service notifications directly related to your account, and where you have opted in, sending you promotional communications about offers and bonuses.

4. Sharing of Personal Data

bbb44 does not sell your personal data to third parties. We share personal data only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment processors: we share transaction data with payment service providers including bKash, Nagad, Rocket, Visa and Mastercard solely to process your deposit and withdrawal requests. These providers are bound by their own privacy and data security standards.
• Identity verification providers: to meet our KYC obligations we may share identity documents and data with third-party verification services. These providers process data only as directed by bbb44 and are contractually prohibited from using it for their own purposes.
• Law enforcement and regulators: where we are legally required to do so, or where disclosure is necessary to prevent fraud or protect the rights of bbb44 or other players, we may share personal data with relevant authorities.
• Game providers: certain game studios (such as Pragmatic Play, Evolution Gaming, Ezugi, Spribe) may receive session tokens or anonymised player identifiers to enable gameplay. These providers do not receive your name, contact details, or financial data through bbb44.

Where personal data is shared with a third party, bbb44 takes reasonable steps to ensure that the recipient maintains appropriate technical and organisational measures to protect that data. We do not transfer personal data to parties located outside our operating jurisdiction unless adequate data protection safeguards are in place.

5. Cookies and Tracking Technologies

bbb44 uses cookies and similar tracking technologies on the bbb44.vip platform to ensure the platform functions correctly, to remember your preferences and session state, to detect and prevent fraud, and to analyse how the platform is being used so that we can improve it. Essential cookies required for the platform to operate cannot be disabled. Analytical and preference cookies can be managed through your browser settings.

bbb44 does not use third-party advertising networks or serve behavioural advertising based on your browsing activity outside of the bbb44 platform. We do not use cross-site tracking technologies that follow you across the broader web.

6. Data Retention

bbb44 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal retention requirements. The following retention periods apply:

• Account data (name, contact information, identity documents): retained for the duration of your account and for a minimum of 5 years following account closure, to meet anti-money laundering and legal reporting obligations.
• Transaction records: retained for a minimum of 5 years following the date of each transaction, in accordance with financial record-keeping requirements.
• Technical and usage data: retained for a maximum of 24 months from the date of collection, unless retention for a longer period is required to investigate a specific security incident or legal claim.

7. Your Rights Over Your Personal Data

Subject to applicable law, you have the following rights in relation to the personal data that bbb44 holds about you. To exercise any of these rights, please contact bbb44 support at [email protected] with the subject line "Privacy Request". We will respond within 5 business days.

• Right of access: you may request a copy of all personal data bbb44 holds about you, along with information about how it is processed.
• Right to rectification: if any personal data bbb44 holds about you is inaccurate or incomplete, you may request that it be corrected.
• Right to erasure: subject to our legal retention obligations, you may request deletion of your personal data. We will comply where erasure is lawfully permitted.
• Right to restrict processing: in certain circumstances you may request that bbb44 restrict its processing of your personal data while a dispute or review is ongoing.
• Right to withdraw consent: where bbb44 processes your data on the basis of your consent (for example, for marketing communications), you may withdraw that consent at any time by contacting support or updating your account preferences.

8. Children and Underage Players

The bbb44 platform is strictly for adults aged 21 and above. bbb44 does not knowingly collect personal data from persons under the age of 21. If bbb44 becomes aware that personal data has been collected from an underage person, that data will be deleted promptly and the associated account will be closed.

If you believe that a minor has registered an account with bbb44, please notify us immediately at [email protected] so that we can investigate and take appropriate action without delay.

9. Security Measures

bbb44 implements technical and organisational security measures designed to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the bbb44.vip platform.
• Encrypted storage of sensitive personal data, including identity documents and financial records, on secured servers.
• Access controls limiting data access to authorised bbb44 personnel who require it to perform their job functions, with access logs maintained for audit purposes.
• Regular security assessments and monitoring of the bbb44 platform infrastructure to identify and address potential vulnerabilities before they can be exploited.

10. Links to Third-Party Services

The bbb44 platform may contain references to game providers, payment gateways, and other third-party services. These third parties operate independently and have their own privacy policies. bbb44 does not control how these parties collect or use your personal data and is not responsible for their privacy practices. We strongly encourage you to review the privacy policy of any third-party service before providing personal information to them.

Specifically, when you use bKash, Nagad, or Rocket to deposit or withdraw funds, your transaction data passes through those providers' own systems and is subject to their respective privacy policies and terms of service. bbb44 has no visibility into or control over how those providers handle the data within their own systems.

11. Amendments to This Privacy Policy

bbb44 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will update the "Last updated" date at the top of this page and, where practicable, notify active players via the contact method registered to their account. Your continued use of the bbb44 platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms.

12. How to Contact Us About Privacy

For any questions, concerns, or requests relating to this Privacy Policy or bbb44's handling of your personal data, please contact us by email at [email protected] with the subject line "Privacy Request". Please include your registered username and a clear description of your request so we can respond promptly and accurately. We aim to acknowledge all privacy requests within 2 business days and to provide a substantive response within 5 business days.